User Help

Bill Payments Enrollment

All Capital One checking account holders are eligible to enroll in Capital One's free online Bill Payments service. If you haven't already enrolled, you will have a chance to sign up for Bill Payments as you go through the Online Banking process.

How to Enroll in Bill Payments

  1. Click on the Bill Payments Terms and Conditions link.
  2. Read the Terms and Conditions and print a copy for your records.
  3. Select the first option if you agree to the Terms & Conditions and would like to enroll in Bill Payments. Or, select the second option if you do not want to enroll in Bill Payments at this time.
  4. Click Continue to proceed to the next step in the Online Banking enrollment process.
  5. You may be asked to confirm your contact information in order to complete your Bill Payments enrollment. If so, please review and update your contact information and click Continue.
  6. Follow the instructions on the remaining pages to complete your Online Banking enrollment.
To begin making Bill Payments, just log in to Online Banking and click the Pay Bills tab.